There seems to be something very wrong with that Smart Sound OED driver. Restart your computer and see if it works.Īfter doing this I was able to disconnect the base USB cable (audio goes back to speakers) and reconnect it (audio goes back to the A50) and no longer have the YouTube issue. If you have it right click on it and click on disable. Open device manager and look for "Intel Smart Sound Technology OED" under system devices. Disconnecting the Astro base from the USB corrected this problem instantly. I'd instantly get the loading/buggering circle animation while trying to watch any video. It'll work randomly and when it worked if I disconnected the USB cable and reconnected it wouldn't work anymore until a restart.Īnother weird issue I had was that if I selected the A50 game audio as output device there wouldn't be any audio and YouTube videos would stop playing. I spent a lot of time troubleshooting this with my A50. Have you tried with another headset (wire, no USB, or wireless)? Are you using a NUC, desktop computer, or laptop? Can you provide the model?ĥ. Is this issue recent? If so, when did it start?Ĥ. To save your scan, click Next and click Save.Ģ.Click the menu where it says "Summary" to change to "Detailed View". The Intel® SSU defaults to the "Summary View" on the output screen following the scan. This audio driver is required if you plan to connect a microphone or headset to the audio jack. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. Installs the Realtek High Definition Audio Driver and Intel® Smart Sound Technology (Intel® SST) driver for the 3.5mm audio jack and the speakers for Windows® 10 & Windows 11 for the Intel® NUC12WS products.Download the Intel® SSU and save the application on your computer:.Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system. In order to better assist you, please provide the following:ġ. If this article hasn't helped you, please feel free to search again at the top of this page or, to contact support, please click here.Thank you for posting on the Intel® communities. If you're having problems installing the driver on Windows 7, please try the steps in the following article: Focusrite USB Driver will not install on my Windows 7 machine (digital signature problem). Your interface is now ready to use! If you're using recording software then make sure you select the Focusrite ASIO driver in the audio settings for that software. Save any files you may be working on and select "Yes, restart the computer now", then click Finish.Follow the instructions in the installer on the screen.Right-click on the file and click 'Run As Administrator to begin the installation.Go to your computer’s Downloads folder.Click the ' Download ' button next to the driver or control software.
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